A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Andover units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Andover, ME kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Andover roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Water Damage Repair in Andover isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in Andover, ME, so you're protected from the moment our truck pulls into the driveway.
Our Andover, ME-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Talk to a Andover property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Andover call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Andover started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Andover team and get a straight answer on how urgent it is.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Andover crews scale the response to match the loss — nothing gets a cookie-cutter response.
Our Andover units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Andover, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Andover properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Andover job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
On top of standard drying, our Andover crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.

We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Our Andover, ME warehouse keeps drying equipment close, which typically puts a Andover tech at your door inside an hour.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
A short call with our Andover dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
Our nearest available Andover crew is dispatched immediately with truck-mount extraction gear on board.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.

Every Andover job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the Andover work order, not just in an ad. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Because our equipment is staged inside Andover, ME, most Andover calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every Andover job, not an add-on option.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Andover properties.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Blackwater and sewage response is a core part of what our Andover team does, not a job we sub out.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Andover tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in Andover, including retail, restaurants, and office space.
Typical drying time runs 3-5 days for a Andover home, though a job that sat unaddressed longer can take longer to fully dry.
Quick extraction and drying in Andover significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
Our Andover coverage extends through the zip codes shown here and into nearby Andover, ME communities.
Our Andover dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Andover, ME for larger losses. If your address falls inside or near Andover, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Andover, Andover, MEReach our Andover line directly and get a technician on the way today.
Call +1-844-578-1604